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Terms and Conditions

Security Deposit: There is a deposit of $200 per rental item upon booking.  This deposit will be refunded upon return of the rental item, minus any damage fees.  


Condition of Equipment Upon Return & Additional Fees:

Please return rentals in the same condition as when delivered to you, ordinary wear and tear is expected. Per the rental contract, you agree that:

  • You will return the Equipment in clean condition. If the Equipment is not clean, you agree to pay Healthy Horizons a minimum cleaning fee of $50.00. The Equipment must be cleaned with an approved cleaner, such as Cavicide. Unapproved cleaners include, but are not limited to, Bleach, Clorox Wipes and Lysol Wipes.
  • You will return the Equipment in good repair. If the Equipment is not in good repair, you agree to pay Healthy Horizons a minimum charge of $200.00.
  • If a case was included and is missing with an Equipment rental, you agree to pay Healthy Horizons $150.00 for the replacement cost.
  • If a bottle holder was included and is missing with an Equipment rental, you agree to pay Healthy Horizons $19.00 for the replacement cost.
  • Payment for missing items will be charged at the time the rental is received and completed.
  • Missing items can be returned to either the Burlingame or Menlo Park store and receive a refund of the cost of the missing item within 2 weeks after the rental is returned. There are no refunds after 2 weeks from the returned date.